Privacy Policy

Last updated: 1 January 2026

This Privacy Policy describes how Olympus Gate ("we", "us", or "our"), operating at Konyaaltı Cad. No:148, Konyaaltı, 07070 Antalya, Turkey and reachable at supp@olympusgateautomaticsliding.com, collects, uses, and protects your personal data when you visit olympusgateautomaticsliding.com or contact us by phone or email.

1. Data We Collect

We may collect the following categories of personal data:

• Contact data: name, phone number, email address, postal address — provided voluntarily via our inquiry form or during phone/email communication.
• Usage data: IP address, browser type, pages visited, time spent on pages — collected automatically via standard web server logs.
• Cookie data: session and preference cookies stored in your browser. See our Cookie Policy for details.

2. How We Use Your Data

We use personal data solely for the following purposes:

• Responding to product inquiries, quote requests, and technical questions.
• Processing and fulfilling product orders placed by telephone.
• Improving our website content and user experience.
• Complying with legal obligations under Turkish law (KVKK) and, where applicable, EU GDPR.

We do not use your data for automated decision-making or profiling. We do not sell your personal data to any third party.

3. Legal Basis for Processing

Processing is based on: (a) your consent where given, (b) the performance of a contract or pre-contractual steps at your request, (c) our legitimate interest in operating and improving our business, and (d) compliance with legal obligations.

4. Data Retention

We retain contact inquiry data for up to 2 years from the date of last contact. Order-related records are retained for 10 years as required by Turkish commercial law. Website log data is retained for 12 months.

5. Data Sharing

We may share your data with:

• Partner installation companies, only to the extent necessary to fulfil your order and with your knowledge.
• IT service providers who host our website and email infrastructure, under data processing agreements.
• Competent authorities if required by law.

6. Your Rights

Under applicable law you have the right to: access your data, correct inaccurate data, request deletion, restrict processing, and object to processing. To exercise these rights, contact us at supp@olympusgateautomaticsliding.com. We will respond within 30 days.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS.

8. International Transfers

Your data is stored and processed primarily in Turkey. Where data is transferred outside Turkey, we ensure adequate safeguards are in place in line with KVKK requirements.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions or to exercise your rights, please contact:
Olympus Gate
Konyaaltı Cad. No:148, Konyaaltı, 07070 Antalya, Turkey
supp@olympusgateautomaticsliding.com
+90 242 248 01 90